Collect User Feedback

Podcast Player Pro can show a feedback prompt after a listener has played an episode for a configured amount of time.

Enable Feedback for a Player

  1. Edit the player in the Shortcode Generator, block, widget, or Defaults tool.
  2. Open User Feedback.
  3. Enable User Feedback.
  4. Set Show feedback after this many seconds.
  5. Enter the feedback question.
  6. Enter the positive feedback response.
  7. Optionally enter a positive feedback URL.
  8. Enter the negative feedback response.
  9. Choose whether to show the negative feedback form.
  10. Save and test.

Manual Shortcode Example

Email Behavior

When the negative feedback form is enabled, listener messages are sent to the WordPress admin email address using wp_mail().

Stats Requirement

Feedback counting is tied to the Pro stats setting. Enable Collect Podcast Player Stats (Beta) if feedback events should be recorded.