If you’re encountering issues with your podcast player not updating with new episodes or data, follow these steps to resolve the problem:
Step 1: Modify Feed Update Interval
By default, the Podcast Player stores your feed data for 12 hours and refreshes it automatically after that period. However, you can easily modify this interval to suit your needs:
- Go to Settings > Update Podcast Feed Data.
- Adjust the update interval based on how frequently you want the player to check for new data.
For more detailed instructions on how to modify this, refer to the “Update Podcast Feed Data” section in the settings.
Step 2: Check for Caching Plugin Conflicts
Caching plugins can improve your website’s performance but may interfere with dynamic elements like the podcast player. If you are using a caching plugin, it may be causing the podcast player to display outdated data.
- How Caching Plugins Work: Caching plugins store static versions of your website pages to load them faster. Since the podcast player dynamically updates with new episodes, a caching plugin might serve an older, cached version of the player instead.
What You Can Do:
- Exclude Podcast Pages from Caching: Contact your caching plugin developer to learn how to exclude specific podcast player pages from being cached.
- Clear the Cache Regularly: Regularly clearing your site’s cache can help display the latest podcast data. This is especially important if your episodes or feed data are not updating as expected.
Step 3: Use the Feed Updation Tool
If the caching adjustments do not resolve the issue, use the Feed Updation Tool within Podcast Player:
- Go to your WordPress dashboard.
- Navigate to Podcast Player > Toolkit.
- Click on the Feed Updation Tool.
- Select your podcast from the dropdown.
- Click on the Delete Podcast button.
This action will delete any previously stored data and force the podcast player to fetch fresh data from the feed.
Step 4: Contact Support
If none of the above steps resolve the issue and the podcast player still isn’t displaying updated data, please contact us for assistance. We are here to help troubleshoot and find a solution tailored to your website’s setup.
By following these steps, you should be able to resolve most issues with the podcast player not updating properly on your WordPress site.