If the Podcast Player is not visible on the front end of your website and there’s only a blank space where the player should be, it is likely due to a JavaScript error. Since the Podcast Player relies heavily on JavaScript to function, any JavaScript errors can halt its functionality.
Steps to Check for JavaScript Errors
You can check for JavaScript errors using your browser’s developer tools. Here’s how:
Step 1. Inspect the Webpage
- Right-click on the page where the podcast player should be visible.
- Select “Inspect” (or press F12 on your keyboard).
Step 2. Open the Console Tab
- In the developer tools panel, click on the “Console” tab.
Step 3. Refresh the Page
- Refresh the page where the issue is occurring.
- The Console will show any JavaScript errors on the page, along with a description of the error and the line number.
Step 4. Identify the Source of the Error
- Look at the error details to identify which plugin or file is causing the issue. The name of the file or plugin responsible will often be mentioned in the error message.
Steps to Resolve the Issue
Step 1. Disable the Conflicting Plugin
If you can identify a specific plugin causing the JavaScript error:
- Disable that plugin temporarily and check if the Podcast Player starts working again.
Step 2. Contact Support
If you cannot identify the problem or need further help:
- Contact us with the URL of the page where the issue is occurring.
- We can help you further troubleshoot the issue and ensure the podcast player is functioning properly.
By following these steps, you should be able to identify and resolve the issue causing the Podcast Player not to display on the front end of your site.